Monday, August 21, 2023

السلام عليكم عندي سؤال للسادة الأفاضل روحت ع مكان جديد فيه network domain فيه جهاز user domain متوصل بطابعه USB كل ما اجي اعمل enable print يطلب يوزر وباسورد بدخل user وكلمه السر اليوزر اللي بدخله مشترك ف Group adminstrators Domain Group وبرضه جهاز الموظف مش بيقبل اليوزر والباسورد بيقولي غلط جرب اعمل يوزر جديد واعطيه الصلاحيات برضه نفس النتيجه اسف للاطاله . لو حد عنده الحل الف شكر




There are several possible reasons why a USB printer is not accepting a username and password.

  • The USB printer may not be installed correctly on the employee's device.
  • The user may not have the necessary permissions to access the printer.
  • There may be a problem with the network settings on the employee's device.

To fix this problem, try the following:

  • Make sure that the USB printer is installed correctly on the employee's device. You can find installation instructions on the printer manufacturer's website.
  • Make sure that the user has the necessary permissions to access the printer. You can grant the user the necessary permissions in the Control Panel or by using a user management tool.
  • Make sure that the network settings on the employee's device are correct. You can check the network settings in the Control Panel or by using a network management tool.


Here are some additional tips that may help you:

  • Try using a different user who has the necessary permissions to access the printer.
  • Try connecting the USB printer to a different computer.
  • Try disabling the firewall on the employee's device.
  • Try updating the printer drivers.
  • Restart the employee's device and their USB printer.

I hope this helps!


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