There are several possible reasons why a USB printer is not accepting a username and password.
- The USB printer may not be installed correctly on the employee's device.
- The user may not have the necessary permissions to access the printer.
- There may be a problem with the network settings on the employee's device.
To fix this problem, try the following:
- Make sure that the USB printer is installed correctly on the employee's device. You can find installation instructions on the printer manufacturer's website.
- Make sure that the user has the necessary permissions to access the printer. You can grant the user the necessary permissions in the Control Panel or by using a user management tool.
- Make sure that the network settings on the employee's device are correct. You can check the network settings in the Control Panel or by using a network management tool.
Here are some additional tips that may help you:
- Try using a different user who has the necessary permissions to access the printer.
- Try connecting the USB printer to a different computer.
- Try disabling the firewall on the employee's device.
- Try updating the printer drivers.
- Restart the employee's device and their USB printer.
I hope this helps!
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