Saturday, July 15, 2023

skype calls problem after upgrading to windows 11

 




I have a hp core i3 with 16 GB RAM and 256GB SSD , recently upgraded to windows 11 home, now facing issues with Skype calls as all calls have breaking voice and its difficult to talk to another person, has anyone faced this issue after upgrade from windows 10 to windows 11?

Yes, there have been reports of Skype call quality issues after upgrading to Windows 11. Some of the possible causes of this issue include:

  • Outdated or corrupted audio drivers. Make sure that you have the latest audio drivers installed for your computer. You can download the latest drivers from the manufacturer's website.
  • Incorrect audio settings in Skype. Check your audio settings in Skype to make sure that the correct microphone and speakers are selected. You can also try adjusting the audio settings to improve the call quality.
  • Network problems. If you are experiencing network problems, this could also be causing the call quality issues. Try restarting your router or modem, or connecting to a different network.
  • A bug in Windows 11. It's also possible that the issue is caused by a bug in Windows 11. Microsoft is aware of this issue and is working on a fix.

Here are some troubleshooting steps you can try to fix the breaking voice issue in Skype after upgrading to Windows 11:

  1. Check your audio drivers. Make sure that you have the latest audio drivers installed for your computer. You can download the latest drivers from the manufacturer's website.
  2. Reset your Skype settings. Go to Tools > Options > Advanced and click on the Reset Skype button. This will reset all of your Skype settings to their default values.
  3. Restart your computer. Sometimes, a simple restart can fix the issue.
  4. Use a wired connection. If you are using Wi-Fi, try switching to a wired connection. This can improve the call quality.
  5. Wait for a fix from Microsoft. Microsoft is aware of this issue and is working on a fix. In the meantime, you can try the troubleshooting steps above.

If you are still having problems with Skype call quality after trying these troubleshooting steps, you can contact Microsoft support for help.

No comments:

Post a Comment